Shipping Information:
- Please allow 2-5 business days for order processing and shipment.
- Free shipping worldwide on orders over $99. Shipping time and price will be calculated at checkout.
- If the item is out of stock, we will notify you immediately.
- If the shipping information is not updated promptly, please be patient; we will arrange it as soon as possible.
Estimated Shipping Times:
- US, CA: 7-15 business days
- UK: 7-15 business days
- Europe: 7-15 business days
- Rest of Europe: 12-20 business days
- AU, NZ: 6-15 business days
- Asia (KR, JP, HK): 5-10 business days
- Middle East: 15-20 business days
- Rest of the World: 15-25 business days
Returns and Exchanges:
- We offer free exchanges to problems caused by the quality of the goods.
- Our return policy allows for returns within 14 days.
- To initiate a return or exchange, please learn more info on Return & Refund Policy and contact support@coppingthreads.com.
Order Tracking:
- You will receive an email notification once your order has been shipped.
- Visit your order status page to find your tracking code.
- If you can't find your tracking code, please request it via support@coppingthreads.com.
- Click on the tracking code on your order status page to track your package.
- Please ensure you regularly monitor your package's status.
Return to Sender:
- If delivery fails and the package is not picked up within the storage period, it will be sent to an international shipping hub rather than our warehouse.
- From the international hub, we can reship your package upon request.
- Please avoid having your order return to us, as we cannot store the products again in our warehouse.
Note:
Returns can only be initiated after receiving your package. For more information on our return policy, please visit our Returns Page.
